Lead Business Systems Analyst
Business Analysis and Implementation Management
With proven excellence as both a client-facing Business Analyst and a development-facing Business Systems Analyst, I excel in bridging the gap between stakeholders and technical teams. Over recent years, my role has evolved into Implementation Management, where I successfully oversee complex technical projects from inception to completion.
I thrive on the challenge of solving intricate logic puzzles, ensuring my team delivers solutions that satisfy clients within budget and on schedule.
My expertise spans:
Design & Prototyping
Creating wireframe mockups, prototypes, and redesigning user interfaces and web apps.
Documentation
Developing functional specifications, detailed design documents, data maps, and flow diagrams.
Process Improvement
Introducing new procedures, processes, and documentation templates to enhance organizational efficiency.
Proposal Development
Crafting compelling proposals and accurate estimations.
Requirements Engineering
Crafting compelling proposals and accurate estimations.
Testing & Training
Designing test plans and scripts, producing user guides, and preparing training materials.
I am dedicated to leveraging technology to drive success and am passionate about fostering positive relationships with customers, stakeholders, and development teams. My strong expertise in delivering successful system implementations has consistently enhanced customer satisfaction and retention.